We're Here to Help
Reach out to the VideoEditor team for support, feature ideas, or partnership opportunities. We're committed to helping creators turn long videos into viral shorts.
Fast Email Support
We typically reply within 24 hours on business days. Include your project ID or video URL for quicker resolution.
Built for Creators
Whether you're a podcaster, YouTuber, educator, or marketer, our team understands your video workflow.
Your Feedback Shapes Us
Suggest new AI features, caption styles, export formats, or integrations. We read every message.
Secure & Private
Your uploads and account data are protected with encryption and never used to train AI models.
Get in Touch
Choose the best way to reach us. We are always ready to help you succeed with VideoEditor.
Email Support
Direct communication with our team
Send us an email for detailed inquiries, technical support, or business partnerships. We typically respond within 24 hours.
Frequently Asked Questions
Quick answers to common questions about VideoEditor and how to get help.
How quickly do you respond to emails?
We typically respond to all emails within 24 hours during business days. For urgent issues, include your project ID or video URL so our team can help you faster.
What kind of support do you provide?
We provide technical support for video uploads, AI clip generation, caption and subtitle editing, export issues, account questions, and billing inquiries. Our team is here to help you get the most out of VideoEditor.
Can I request new features?
Yes. We love hearing from creators. Send us your ideas for new AI editing features, caption styles, export formats, or social platform integrations. Your feedback helps shape the future of VideoEditor.
Is there a community where I can connect with other users?
We are building a creator community where you can share tips, ask questions, and get early access to new features. Reach out via email to join the waitlist and be the first to know when it launches.
Upload your first Video
VideoEditor helps creators turn long-form content into viral short videos automatically.